About this policy
This policy explains how Emora handles personal information collected through this website and our communications. We handle personal information with care and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We may collect:
- your name, email address and business name
- the information you include in an enquiry or other correspondence
- technical and usage information when website analytics is enabled, such as your device and browser, pages viewed, referring source, approximate location and interactions with the site
Please do not include sensitive personal information in the enquiry form unless it is necessary for us to respond to you.
How we use information
We use personal information to:
- respond to enquiries and discuss services
- provide and administer services you ask us to deliver
- operate, secure and improve the website
- understand website performance and visitor behaviour when analytics is enabled
- meet legal, regulatory and record-keeping obligations
Submitting an enquiry does not add you to a marketing list. We will only send marketing messages where we have the consent or other legal basis required to do so.
Service providers and overseas processing
We use service providers to operate this website and respond to enquiries. These may include Vercel for hosting, Resend for email delivery, Cloudflare Turnstile for spam protection when enabled, and Google Analytics 4 for website measurement when enabled.
These providers may process or store information outside Australia, including in the United States. We may also disclose information where required by law, or to professional advisers where reasonably necessary.
Analytics, cookies and local storage
This website stores interface preferences in your browser so your display choices persist. When Google Analytics 4 is enabled, Google may use first-party cookies and similar technologies to measure visits and interactions. We do not intentionally send names, email addresses or enquiry contents to Google Analytics.
You can control cookies through your browser and use theGoogle Analytics opt-out browser add-on.
Retention and security
We keep personal information only for as long as reasonably needed for the purpose for which it was collected, our business records and applicable legal obligations. We take reasonable steps to protect information from misuse, loss, interference and unauthorised access, modification or disclosure. No online service can guarantee absolute security.
Access, correction and complaints
You may ask to access or correct personal information we hold about you, or raise a privacy concern, by emailing hello.emora8@gmail.com. We will respond within a reasonable time.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The current version and effective date will always appear on this page.